MATRIX PRIVACY POLICY
This Privacy Policy governs the privacy terms of the Matrix Website, located at http://www.matrixhelmets.com, sub-domains, and any associated web-based and mobile applications (collectively, "Website"), as owned and operated by Matrix Protection Gear Uk Ltd, a company registered in England and Wales with Company No. 10458192 (hereafter "Matrix", “we”, “us” or “our”).
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. We will only use the information that we collect about you strictly in accordance with the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR) 2016. Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our General Terms and Conditions available
hereBY USING THE WEBSITE, YOU AGREE TO OUR COLLECTION AND USE OF INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE WEBSITE.
DEFINITIONS
"Personal Information" is non-public information that is personally identifiable to you and obtained in order for us to provide you within our Website. Personal Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.
"Non-Personal Information" is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.
PERSONAL INFORMATION WE COLLECT
Generally, you control the amount and type of information you provide to us when using our Website. As a Visitor, you can browse our website to find out more about our Website. You are not required to provide us with any Personal Information as a Visitor.
- Before or at the time of collecting Personal Information, we will identify the purposes for which information is being collected.
- We will collect and use of Personal Information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain Personal Information as long as necessary for the fulfillment of those purposes.
- We will collect Personal Information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- We will protect Personal Information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of Personal Information.
NON-PERSONAL INFORMATION WE COLLECT
When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non-Personal Information and includes but is not limited to the following:
Cookies
Our Website uses "Cookies" to identify the areas of our Website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personal Information in Cookies.
Geographical Information
When you use the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display information with relevant data or advertisements. We will not share your current location with other users or partners. If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.
Automatic Information
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you're headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.
Log Data
Like many Website operators, we collect information that your browser sends whenever you visit our Website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.
HOW WE USE YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We will securely process all personal and non-personal information and use it for administration and operation of the Website, including but not limited to the following purposes:
Customizing Our Website
We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website.
Sharing Information with Affiliates and Other Third Parties
We do not sell, rent, or otherwise provide your Personal Information to third parties for marketing purposes. We may provide your Personal Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.
Data Aggregation
We retain the right to collect and use any Non-Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others. At no time is your Personal Information included in such data aggregations.
Legally Required Releases of Information
We may be legally required to disclose your Personal Information if such disclosure is (a) required by subpoena, law, or another legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of Matrix, our Users, employees, and affiliates.
OPT-OUT
Where you have provided us with consent to use your Personal Information, you have the right to opt-out and withdraw this consent at any time by contacting us directly or following the ‘unsubscribe’ link provided in any electronic communications you receive from us.
LINKS TO OTHER WEBSITES
Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.
SECURITY
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We utilize practical protection measures to safeguard against the loss, abuse, and modification of the individual Data under our control. Personal Data is kept in a secured database and always sent out by means of an encrypted SSL method when supported by your web browser. No Web or e-mail transmission is ever totally protected or mistake cost-free. For example, email sent out to or from the Website may not be protected. You must take unique care in deciding what information you send to us by means of e-mail.
YOUR RIGHTS UNDER GDPR
Under the EU General Data Protection Regulation 2016, you possess a number of rights in relation to your Personal Information. These rights include:
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object;
- and rights in relation to automated decision making and profiling.
We are committed to upholding these rights at all times. If you wish to exercise any of these rights, please send us a request that (a) provides sufficient detail to allow us to verify that you are the person about whom we have collected Personal Information, and (b) describes your request in sufficient detail to allow us to understand, evaluate, and respond to it as soon as possible. Please note it will not be possible for us to respond to requests that do not adequately meet the above criteria.
UPDATES
We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by email, or by any other method at our sole discretion. We will consequently change the "Last Updated" date at the end of this Privacy Policy. Any changes we make to our Privacy Policy will be effective as of this Last Updated date and will replace and supersede any prior Privacy Policies.
CONTACT US
As directed by GDPR, Matrix has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:
MATRIX PROTECTION GEAR UK LTD
20-22 Wenlock Road, London, England, N1 7GU
If you have any further questions, comments or requests regarding this Privacy Policy, please email us at
[email protected]This Privacy Policy was last updated in June, 2020.
